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Damaged Shipments
We make every effort to safely secure and ship all packages, but
we understand that sometimes merchandise can be damaged during the shipping process.
Merchandise damaged during shipping should be reported to us within 24 hours of
receipt. We will contact the shipping company for visual inspection of the merchandise
and box. We will then issue the customer credit for the amount of any confirmed
damaged merchandise.
Return Policy
The customer must contact customer service for return authorization
prior to returning any merchandise. Merchandise must be returned in sellable condition
in order to receive credit. Full credit will be issued for unopened merchandise
returned within 15 days of receipt of shipment. A 15% restocking fee will be applied
to authorized returns received after 15 days and a 25% restock fee will be applied
to unauthorized returns. Product returns cannot be accepted after 30 days.
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